The Information

Zoom CEO Eric Yuan, center, at a conference last year. Photo by Bloomberg

Buoyed by Video Success, Zoom Explores Email, Calendar Services

By Kevin McLaughlin · Dec 23, 2020 6:01am PST · 4 comments

Zoom Video Communications has had an astonishing rise in 2020, emerging as the go-to service for work meetings and family get-togethers during the pandemic. Now the company is considering whether it could replicate its success in video in an even more competitive market: corporate email. The company has begun developing a web email service and... Zoom Video Communications has had an astonishing rise in 2020, emerging as the go-to service for...

China Renaissance founder Fan Bao. Photo by Bloomberg.

Amid IPO Boom, China’s Top Tech Dealmaker Raising $2.5 Billion for Investment Funds

By Juro Osawa · Dec 23, 2020 2:29am PST

China Renaissance, the boutique bank launched by influential tech dealmaker Fan Bao, is in talks to raise about $2.5 billion for two new investment funds that largely will target private tech companies, two people with knowledge of the matter said. The size of the funds shows how successful initial public offerings by Chinese tech startups and... China Renaissance, the boutique bank launched by influential tech dealmaker Fan Bao, is in talks...

Ironclad co-founders Jason Boehmig, CEO (L) and Cai GoGwilt, CTO (R). Photo provided by Ironclad

Mary Meeker’s VC Firm Bond Invests in Ironclad at Nearly $1 Billion Valuation

By Kate Clark and Ross Matican · Dec 21, 2020 12:21pm PST

Ironclad, which develops software that helps companies such as Dropbox and Mastercard create and manage business contracts, has raised at least $100 million in a Series D funding at a post-investment valuation of more than $950 million, or more than double its valuation from a year ago, according to several people familiar with the deal. Bond,... Ironclad, which develops software that helps companies such as Dropbox and Mastercard create and...

Hopin founder and CEO Johnny Boufarhat

How Johnny Boufarhat Built the Fastest Software Startup ‘Unicorn’ in History

By Zoë Bernard · Dec 18, 2020 6:01am PST · 7 comments

Hopin founder and CEO Johnny Boufarhat

How Johnny Boufarhat Built the Fastest Software Startup ‘Unicorn’ in History

By Zoë Bernard · Dec 18, 2020 6:01am PST · 7 comments

In the annals of venture capital, Hopin, which enables businesses to host events online, is a unicorn among unicorns: It might be the fastest business software startup to reach a private “unicorn” valuation of $1 billion, let alone the $2.1 billion it reached last month—just under a year after it was founded. Hopin owes that... In the annals of venture capital, Hopin, which enables businesses to host events online, is a...

Google CEO Sundar Pichai

What the Google Ads Antitrust Lawsuit Doesn’t Say

By Amir Efrati, Alex Heath and Christopher Stern · Dec 16, 2020 7:28pm PST · 6 comments

Antitrust lawsuits are meant to make their targets look bad, and the Texas attorney general’s long-anticipated case filed on Wednesday against Google for allegedly using advertising technology to muscle out competitors is no exception. There are the “Star Wars”–related code names Google used to describe its secret plans... Antitrust lawsuits are meant to make their targets look bad, and the Texas attorney...

Alibaba's Jack Ma and Indian prime minister Narendra Modi. Photos by Bloomberg and AP

How Alibaba Lost India: A Tale of Missed Opportunities and Bad Luck

By Juro Osawa · Dec 16, 2020 10:22am PST · 4 comments

In the fall of 2016, Cyrus Mistry, then chairman of India’s biggest conglomerate, Tata Group, flew to China for a crucial meeting with Joe Tsai, Alibaba’s co-founder and executive vice chairman, according to two people with direct knowledge of the visit. Alibaba had been courting Tata, hoping an alliance would jump-start its business... In the fall of 2016, Cyrus Mistry, then chairman of India’s biggest conglomerate, Tata...

A sign outside Facebook's Menlo Park, Calif., headquarters. Photo: Bloomberg

Facebook to Let Users Book Services in Potential Rivalry to Angie’s List

By Alex Heath · Dec 16, 2020 6:01am PST

Facebook is planning to let its users find and book services through its app, a move that could position the social media giant as a competitor to gig economy marketplaces such as TaskRabbit, Fiverr, and Angie’s List. The social network is building a team to focus on services, potentially including home repairs or freelance jobs, within... Facebook is planning to let its users find and book services through its app, a move that could...

Social Finance CEO Anthony Noto, shown in 2018. Photo: Bloomberg

SoFi Q3 Revenue Hit $200 Million, Aided by Low Rates

By Cory Weinberg · Dec 15, 2020 10:54am PST

Social Finance CEO Anthony Noto, shown in 2018. Photo: Bloomberg

SoFi Q3 Revenue Hit $200 Million, Aided by Low Rates

By Cory Weinberg · Dec 15, 2020 10:54am PST

Social Finance CEO Anthony Noto has spent nearly three years trying to turn around the online lender after internal turmoil. The business now appears to be on a stronger footing as low interest rates drive more borrowing and refinancing across the U.S. Social Finance, known as SoFi, pulled in about $200 million in revenue in the third quarter... Social Finance CEO Anthony Noto has spent nearly three years trying to turn around the online...

Steve Huffman, chief executive officer and co-founder of Reddit Inc., in 2018. Photo: Bloomberg

Reddit to Buy TikTok Rival Dubsmash in New Video Push

By Alex Heath and Jessica E. Lessin · Dec 13, 2020 6:16pm PST · 1 comment

Reddit, the 15-year-old online news aggregator and discussion forum, has agreed to buy lip-synching video app Dubsmash, one of the few remaining startups to rival TikTok, according to two people with direct knowledge of the deal. The acquisition, originally set to be announced on Monday, marks an unexpected push by Reddit into mobile video,... Reddit, the 15-year-old online news aggregator and discussion forum, has agreed to buy...

OnlyFans founder Tim Stokely. Photo by OnlyFans.

OnlyFans Is Not Only Popular, But Hugely Profitable

By Tom Dotan · Dec 11, 2020 9:30am PST · 2 comments

OnlyFans is having a moment in the tech world as investors and executives marvel at the site’s transition from a seemingly niche, under-the-radar outfit into a mainstream phenomenon. But what is even more impressive is just how good a business OnlyFans is proving to be. This year, the subscription-based social media service will earn $300... OnlyFans is having a moment in the tech world as investors and executives marvel at the...

Workers at a Foxconn assembly line in Shenzhen, China. Photo by Bloomberg

Apple Turned Blind Eye to Supplier Breaches of Chinese Labor Laws

By Wayne Ma · Dec 9, 2020 6:00am PST · 2 comments

In 2014, Apple executives became alarmed when China enacted a new labor law meant to protect workers’ rights. The law required that no more than 10% of a factory’s workforce be temporary workers. Typically these employees have fewer benefits and legal protections than permanent ones, but Apple’s suppliers increasingly relied on... In 2014, Apple executives became alarmed when China enacted a new labor law meant to protect...

Groceries being distributed from a local shop working with Didi Chuxing. Photo provided by Didi Chuxing.

Shaved Heads, 84-Hour Work Week as China Tech Gets Into Groceries

By Yunan Zhang · Dec 8, 2020 6:01am PST · 5 comments

Groceries being distributed from a local shop working with Didi Chuxing. Photo provided by Didi Chuxing.

Shaved Heads, 84-Hour Work Week as China Tech Gets Into Groceries

By Yunan Zhang · Dec 8, 2020 6:01am PST · 5 comments

When Didi Chuxing, China’s biggest ride-hailing app, launched its online grocery business six months ago, some operations employees shaved their heads to show their commitment. In Chengdu, a city of 16 million in the southwestern province of Sichuan, these employees worked until midnight, slept in cots in their office and toiled... When Didi Chuxing, China’s biggest ride-hailing app, launched its online grocery business...

Art by Mike Sullivan.

Record Number of U.S. Firms Invested in Europe Tech This Year

By Mark Di Stefano · Dec 7, 2020 10:20am PST · 3 comments

Alex Lim, a partner at Menlo Park, Calif.-based venture firm IVP, flew to Europe six times in the 12 months before the coronavirus outbreak to visit founders and startups in the region. The pandemic abruptly halted those visits. But Lim’s interest in Europe didn’t flag. In the course of six months, he led his firm’s two... Alex Lim, a partner at Menlo Park, Calif.-based venture firm IVP, flew to Europe six times...

Mike Sullivan

Airbnb’s Biggest IPO Winners

By Cory Weinberg · Dec 7, 2020 6:00am PST · 15 comments

Sequoia Capital’s early bet on Airbnb will likely propel it to one of the greatest hauls in the history of venture capital, turning a $260 million investment made over the past 11 years into a stake that is now worth about $4.8 billion. But what hasn’t been previously reported is that the firm’s relationship with its portfolio... Sequoia Capital’s early bet on Airbnb will likely propel it to one of the greatest hauls in...

WarnerMedia CEO Jason Kilar. Photo by Bloomberg.

WarnerMedia Considering CNN Streaming Service

By Jessica Toonkel · Dec 4, 2020 11:15am PST · 2 comments

AT&T’s WarnerMedia, long a giant in cable TV, was a late arrival to streaming video. Under its new CEO, Jason Kilar, Warner is trying to make up for lost time. Warner executives are discussing launching two new streaming services. One would be a subscription offering based on content from CNN and could launch next year. Another would... AT&T’s WarnerMedia, long a giant in cable TV, was a late arrival to streaming video....

Cue Health Monitoring System for testing for COVID-19 virus. Image by Cue Health

Covid Test Startup Cue Health in Talks for $2 Billion-Plus Valuation

By Kate Clark · Dec 4, 2020 10:00am PST

Cue Health Monitoring System for testing for COVID-19 virus. Image by Cue Health

Covid Test Startup Cue Health in Talks for $2 Billion-Plus Valuation

By Kate Clark · Dec 4, 2020 10:00am PST

Cue Health, a startup that makes handheld coronavirus tests, is in discussion with investors about a new round of capital that could boost the company’s valuation to more than $2 billion, or at least four times the valuation in a fundraising just six months ago, according to two people familiar with the discussions. The San Diego... Cue Health, a startup that makes handheld coronavirus tests, is in discussion with investors...

Facebook CEO Mark Zuckerberg speaks remotely during a Senate Judiciary Committee hearing in Washington, D.C., U.S., on Tuesday, Nov. 18, 2020. Photo: Bloomberg

Facebook Splits Up Unit At Center of Contested Election Decisions

By Alex Heath · Dec 3, 2020 1:28pm PST

Facebook is breaking up its unit focused on the social network’s role in elections globally, dispersing the team of roughly 300 through a sweeping reorganization beginning this week, according to internal memos seen by The Information. Employees from Civic Integrity, who have been at the center of Facebook’s contested decisions on... Facebook is breaking up its unit focused on the social network’s role in elections...

Jill Hazelbaker. Art by Mike Sullivan.

Uber’s Image Maker Emerges as Key Power Player

By Jessica E. Lessin and Amir Efrati · Dec 3, 2020 6:00am PST · 6 comments

Minutes after Dara Khosrowshahi learned from a news report that he would be the next CEO of Uber, his phone rang. It was Uber’s head of communications, Jill Hazelbaker, who said “Welcome on board. Let’s get to work,” he recalls. Her next piece of advice was also very direct: “Get yourself a board of directors that... Minutes after Dara Khosrowshahi learned from a news report that he would be the next CEO of Uber,...

Workers at an Amazon fulfillment center in the U.K. sit behind partition screens in a break room in October. Photo by Bloomberg

Amazon Drops Pandemic Test to Track Warehouse Workers Through Wi-Fi

By Mark Di Stefano · Nov 30, 2020 6:01am PST

Amazon has promised to spend billions of dollars this year on safety precautions to protect the workers in its warehouse facilities from the coronavirus pandemic. But it has quietly abandoned a test of one such safety measure that involved tracking the location of warehouse workers through their personal cell phones, The Information has learned.... Amazon has promised to spend billions of dollars this year on safety precautions to protect the...

Nick Clegg, Facebook’s VP of Global Affairs and Communications. Photo: AP.

Facebook Researchers Found Its ‘Political Whitelist’ Influenced Misinformation Spread

By Alex Heath · Nov 24, 2020 10:30am PST

Nick Clegg, Facebook’s VP of Global Affairs and Communications. Photo: AP.

Facebook Researchers Found Its ‘Political Whitelist’ Influenced Misinformation Spread

By Alex Heath · Nov 24, 2020 10:30am PST

During a September 2019 speech in Washington, D.C., Facebook’s global policy and communications chief Nick Clegg gave an ardent defense of the company’s policy to not fact-check politicians, saying that it wasn’t the social network’s role to “intervene when politicians speak.” Behind the scenes that summer,... During a September 2019 speech in Washington, D.C., Facebook’s global policy and...